If you have concerns about services you received, we want to know about it. Your continual feedback is critical to improving our services. In most cases we are able to address any problems you encounter. Let us know what happened and how you feel, and we will work with you to make it right! Our service providers would much rather hear your concerns than have you go unsatisfied with your service.
Refunds & exchanges
There are no refunds on products. There are no refunds or exchanges on gift certificates, except where required by law.
Since some of our costs are subject to market fluctuations, our prices can sometimes change with little or no notice. Our website always lists our current prices. Please ask if you have any questions or concerns. We are happy to help you understand any price changes you might encounter.