- We accept appointments online and over the phone. Make, view, or cancel an appointment or call us at 415-409-3456.
- We accept walk-in customers for nail services and hair removal services, but you can easily make an appointment to avoid waiting or to request a particular technician.
- We require appointments for all other services.
- We require your credit card information to hold an appointment.
- Priority is given to customers with appointments.
- We recommend that you arrive 15 minutes before your scheduled appointment to attend to any needed paperwork and let us start pampering you before your service.
- We reserve the right to refuse service to anyone.
- Last appointment is 1 hour before closing.
Late arrivals and missed appointments
- We require 24 hours’ notice to cancel or reschedule without a fee.
- Less than 10 minutes late: your treatment is shortened accordingly.
- More than 10 minutes late: we cannot guarantee your appointment, your treatment is shortened accordingly, and a fee applies. this fee is either $50 or the full service cost of your scheduled appointment, whichever is greater.
We’re closed on New Year's Day, Easter, Thanksgiving, and Christmas. See our Hours.