• We accept appointments online and over the phone. Make, view, or cancel an appointment or call us at 415-409-3456.
  • We accept walk-in customers for nail services and hair removal services, but you can easily make an appointment to avoid waiting or to request a particular technician.
  • We require appointments for all other services.
  • We require your credit card information to hold an appointment.
  • Priority is given to customers with appointments.
  • We recommend that you arrive 15 minutes before your scheduled appointment to attend to any needed paperwork and let us start pampering you before your service.
  • We reserve the right to refuse service to anyone.
  • Last appointment is 1 hour before closing.

Late arrivals and missed appointments

  • We require 24 hours’ notice to cancel or reschedule without a fee.
  • Less than 10 minutes late: your treatment is shortened accordingly.
  • More than 10 minutes late: we cannot guarantee your appointment, your treatment is shortened accordingly, and a fee applies. this fee is either $50 or the full service cost of your scheduled appointment, whichever is greater.


We’re closed on New Year's Day, Easter, Thanksgiving, and Christmas. See our Hours.